Please ensure you are ordering the correct part, as all sales are final. If you have a question as to which part you need, please e-mail us (see "Contact Us"). (Sorry, Texas law says that once we've shipped it to you, it's "used," and we cannot re-sell it as new.) We can sometimes make exceptions if the part is incapable of being installed on your kart. If we make an exception, you are responsible for freight both ways, and a 20% re-stocking fee will be charged for returned parts. Please request an RMA within 7 days of delivery and put the number on the return box. We are unable to accept returns without an RMA number on the package.
Electrical parts and parts that have been installed may not be returned.
If you need assistance in determining the correct part, please e-mail us.
Inspect your package when it arrives. If the box is damaged, do not sign for it until you have opened it to ensure there is no damage. If it's damaged, have the delivery driver make a note of it in his/her electronic board, and then let us know. If you do not document it, we may not be able to file a claim for the damage.
If there is damage, WE need to file the claim -- please let us take care of the hassle for you. If you file it, we are unable to get involved and you are "on your own" with the shipper. If we file it, we'll follow through and make sure it's taken care of.
Parts should be installed only by qualified persons who are 18 years of age or older. By purchasing from our site at these rates, you are assuming all liability for the use of these parts, and agree to hold Reliable Go-Karts and it's owners blameless in the event of any injury, accident, or death.
Prices are subject to change without notice; if a price of an item has changed; you will be notified prior to shipping for your approval.
Your shipment is automatically insured for the total amount by our carrier (Fed-Ex or USPS Priority Mail). HOWEVER, if you specify to leave the package without a signature (e.g., "leave at front door"), you are assuming all liability for the package, and are releasing us from ALL liability.